In this episode of the Quick Lube Expert Podcast, M. Kevin Davis welcomes Alfonso Vila, Senior Training Manager at Oil Changers, to explore the vital role of training in the quick lube industry. Alfonso shares his journey from a novice technician to a senior leadership role, highlighting the transformative power of consistent and intentional training.

Together, they discuss:

• The foundational importance of training for any business, regardless of size.
• How standardized operating procedures (SOPs) create consistency, improve efficiency, and enhance customer satisfaction.
• The measurable benefits of training, including reduced warranty claims, increased ticket averages, and faster bay times.
• How investing in team development fosters leadership growth and creates freedom for managers and owners.

If you're planning for 2025, this episode will inspire you to prioritize training as a key to strengthening and growing your business. Learn practical strategies to build a well-trained team that ensures consistency, drives results, and empowers everyone to succeed.

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