エピソード

  • Ep 797: Hiring The Humans Behind The Robots

    Ep 797: Hiring The Humans Behind The Robots
    2026/05/23
    The race to develop humanoid robots that can work alongside people in factories, warehouses and retail environments is attracting billions in investment. The talent powering this revolution is in critically short supply. Specialist AI researchers, robotics engineers, and machine learning experts are being sought by every company in the sector, from global tech giants to ambitious startups. So, in this environment of talent scarcity, how much does the human side of recruiting matter? My guest this week is Kathrin Selezneva, Talent Acquisition Lead at Humanoid. In our conversation, she shares her experience building a hiring function from scratch in one of the most competitive talent markets in the world and explains why, as AI transforms everything around it, the human skills of recruiting have never mattered more. In the interview, we discuss: Building a TA function from zero Recruiting the world’s most challenging talent market Building trust with the most passive of candidates Why mission sells when salary can't The vital importance of human recruiters Relationship building and strategic thinking Why talent should determine geography in global hiring What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
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    24 分
  • Ep 796: How Hiring Shapes Employee Engagement

    Ep 796: How Hiring Shapes Employee Engagement
    2026/05/20
    Employee engagement remains one of the most talked-about challenges in the world of work. Year after year, the data tells the same story: levels barely shift, no matter what organizations try. The usual response is to focus on what happens once people are already in the door, but the results rarely change. At the same time, AI is reshaping roles and expectations, making employees question their value in ways that weren't there before. So what if the real engagement problem starts in the hiring process itself? My guest this week is Dr. Roz Cohen, Chief People Officer and author of “The Engagement Dilemma”. In our conversation, she explains why there are three distinct types of engagement, how outdated job descriptions undermine them, and what hiring teams should do differently to build belonging from the start. In the interview, we discuss: Why engagement levels haven't shifted Three types of employee engagement The role of TA in employee engagement Reassessing roles before recruiting Hiring for attributes and behaviours Onboarding for connection and belonging Identity beyond surface characteristics What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.
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    19 分
  • Ep 795: AI, Humans and Frontline Hiring

    Ep 795: AI, Humans and Frontline Hiring
    2026/05/19
    In frontline retail hiring, speed is everything. If the process is too slow, candidates take offers elsewhere, and stores are short-staffed, hurting both service and revenue. AI-powered automation is now helping some organizations close that gap, cutting hiring times, saving thousands of hours, and driving measurable financial value for the business. The organizations seeing real results started with the problem, not the technology, because layering AI onto a process that isn't working only makes things worse. They also had to answer a question that rarely gets asked: how quick is too quick, and when does speed start to feel impersonal? The goal isn't to remove humans from the hiring process. It's to remove the noise so candidates reach the right people faster. My guests this week are Stef Nikitas, Director of Talent Acquisition at Ace Hardware, and Rachel Allen, Senior Director of Talent Acquisition at 7-Eleven. In our conversation, they share how they transformed frontline hiring with AI, the results it delivered, and where they chose to keep humans firmly in the process. In the interview, we discuss: Why speed matters in frontline hiring The danger of automating broken processes Leading with the problem, not the technology How quick is too quick? What remains human and why How automation improves the candidate experience Time savings and measurable business value Advice for TA on change management What does the future look like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
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    38 分
  • Ep 794: Can Automation Make Hiring More Human?

    Ep 794: Can Automation Make Hiring More Human?
    2026/05/13
    When organizations hire thousands of frontline workers, delivering a personal candidate experience becomes almost impossible. Recruiters spend all of their time answering calls, responding to messages, and running through the same screening questions over and over. There is little time left for the conversations that actually matter. Meanwhile, candidates want speed, flexibility, and a process that respects their time, including outside business hours. So how can AI solve this? My guests this week are Jeroen Klerkx, People Operations Leader at Picnic, and Bill Fischer, CTO at VONQ. In our conversation, recorded live at HR Tech Europe, they share what happened when Picnic gave candidates the choice of a human or AI screening call, the surprising feedback they received, and how they built 10 years of recruiting knowledge into an AI agent that frees up time for their recruiters to have more valuable conversations. In the interview, we discuss: Picnic’s unique approach to candidate experience The current market challenges Building an AI recruiter Closely monitoring candidate sentiment and responding to their feedback. Overcoming the considerable technical challenges How recruiters responded to automation and how their role is developing Managing candidate expectations around AI What does the future look like for AI in TA Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
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    19 分
  • Ep 793: Conversations from HR Tech Europe (Part Two): Anna Carlsson and Nazim Ünlü

    Ep 793: Conversations from HR Tech Europe (Part Two): Anna Carlsson and Nazim Ünlü
    2026/05/08
    HR is at a pivotal moment. AI has shifted the conversation in a way nothing else has in years, the demands on the function are growing faster than its capacity to respond, and the questions being asked of it are bigger than they have ever been. The opportunity is significant, but so is the gap between where HR is and where it needs to be. So what does it actually take for HR to step into this moment? In this episode, recorded at HR Tech Europe in Amsterdam, I'm joined by two guests with strong views on what's holding the function back and what good looks like. Anna Carlsson, an HR tech analyst based in Stockholm, shares what she's seeing across the Nordic market and why culture and infrastructure matter more than the technology itself. Nazhttps://www.linkedin.com/in/nazim-ünlü-0774b714/im Ünlü, a Global HRD and HR transformation leader, then joins me to talk about why HR is more needed than ever and the strategic shift the function has to make to stay relevant. Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.https://open.spotify.com/show/4u3Gl0l4pGBtIHOJZjLTrx?si=49641466567e44d6
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    23 分
  • Ep 792: Conversations from HR Tech Europe: Wolfgang Brickwedde and Mervyn Dinnen

    Ep 792: Conversations from HR Tech Europe: Wolfgang Brickwedde and Mervyn Dinnen
    2026/05/03
    Talent acquisition is sitting in a strange place right now. AI is in every conversation, but the work of actually hiring people is getting harder rather than easier. Application volumes are swinging in unpredictable ways, the workforce itself is changing shape, and the reality on the ground is some distance from the hype. So what is actually going on in talent acquisition right now? In this episode, recorded at HR Tech Europe in Amsterdam, I'm joined by two guests who have spent decades watching this industry evolve. Wolfgang Brickwedde from the Institute for Competitive Recruiting shares what his research is telling him about the market employers are navigating and where vendors are still getting it wrong. Mervyn Dinnen then joins me to talk about the reality behind the AI hype and how the multigenerational workforce is reshaping the world of work. Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
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    25 分
  • Ep 791: Making Agentic AI Work For HR & Talent

    Ep 791: Making Agentic AI Work For HR & Talent
    2026/05/03
    The real value of AI agents in HR comes from connecting them to work across the employee lifecycle, not from deploying them on individual tasks. That's where most large organisations are getting stuck. Working in a fully agentic way means dealing with different systems and different data sources that often have no shared foundation. The result is fragmented experiences for employees and managers, with the end-to-end potential remaining out of reach. Getting there requires some serious work in data governance, process design, and integration, the kind of foundational work that rarely gets mentioned at industry conferences. So what needs to be in place before AI agents can work at enterprise scale? My guest this week is Melissa Shelley Höjwall, Global HR Technology Lead at H&M Group. In our conversation, which we recorded live at HR Tech Europe, she explains what it takes to build a connected AI architecture across HR and why many companies are undermining their own progress. In the interview, we discuss: The approach to Agentic AI in HR at H&M From niche agents to connected architecture Process automation design and date integration The role of data governance Adoption in the enterprise Shadow AI and over-governance Why cutting jobs isn’t the way to get true value from AI New roles for HR professionals Breaking the silos in the Talent function What to focus on for the future Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
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    22 分
  • Ep 790: Rethinking Work In The Age Of AI

    Ep 790: Rethinking Work In The Age Of AI
    2026/05/01
    We're living through one of the most consequential shifts in how work gets done. AI is everywhere in headlines and vendor pitches, but the reality inside organisations is far more nuanced than the noise suggests. Personal adoption is running well ahead of how companies are embedding the technology into actual workflows. Demographic changes continue to tighten labour supply, and the HR tech vendor landscape is consolidating and expanding all at once, leaving buyers uncertain about where to invest. So how should HR leaders be thinking about technology, workforce design, and the role they need to play in shaping what work actually becomes? Recorded live at HR Tech Europe, my guest this week is Stacey Harris, Chief Research Officer at Sapient Insights Group. Stacey runs the longest-running HR systems survey in the market, and we discuss what her data shows about where things are heading. In the interview, we discuss: How AI differs from past tech shifts Layoffs and the cost of AI investment The gap between personal and corporate AI use Why bring your own AI matters Making sense of the vendor landscape The Platform Cluster Model Demographics and labour supply pressures From workforce planning to workforce architecting How HR's role needs to change What does the future look like Take part in The 29th Annual HR Systems Survey Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
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    22 分