• S1E05 What the Best Customer Success Leaders Do Differently | Kristi | Sandy | App EQ

  • 2023/10/17
  • 再生時間: 59 分
  • ポッドキャスト

S1E05 What the Best Customer Success Leaders Do Differently | Kristi | Sandy | App EQ

  • サマリー

  • Unlock the secrets of maximizing Revenue Retention & Growth with industry luminaries, Kristi Faltorusso and Sandy Yu. Kristi, a top-tier VP of Customer Success, has been pivotal in driving Net Revenue Retention (NRR) across renowned SaaS companies like IntelliShift and BetterCloud. Her insights are invaluable for Customer Success Managers aiming to elevate their strategies. Discover Kristi's journey. Sandy, a beacon for Account Managers and Customer Success Managers alike, shares her expertise from the #CSOfficeHour sessions, covering everything from AI's role in Customer Success to effective account management techniques. Dive into Sandy's insights. Join us and elevate your strategies, whether you're a Customer Success Manager, Account Manager, or an aspiring VP of Customer Success! 🔍✨

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あらすじ・解説

Unlock the secrets of maximizing Revenue Retention & Growth with industry luminaries, Kristi Faltorusso and Sandy Yu. Kristi, a top-tier VP of Customer Success, has been pivotal in driving Net Revenue Retention (NRR) across renowned SaaS companies like IntelliShift and BetterCloud. Her insights are invaluable for Customer Success Managers aiming to elevate their strategies. Discover Kristi's journey. Sandy, a beacon for Account Managers and Customer Success Managers alike, shares her expertise from the #CSOfficeHour sessions, covering everything from AI's role in Customer Success to effective account management techniques. Dive into Sandy's insights. Join us and elevate your strategies, whether you're a Customer Success Manager, Account Manager, or an aspiring VP of Customer Success! 🔍✨

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