Listen to in-depth podcast featuring industry experts discussing proven strategies for successful upselling and cross-selling in B2B environments. Explore the nuances of customer relationship management, leveraging customer insights, and utilizing technology to identify revenue opportunities. Learn how to create a seamless customer experience and drive growth without being overly aggressive. This webinar is essential for professionals in sales, customer success, and account management looking to enhance their skills and contribute to their company's bottom line. Tune in for valuable insights, real-world examples, and practical advice on expanding customer accounts and maximizing revenue potential.

Unlock the secrets of maximizing Revenue Retention & Growth with industry luminaries, Kristi Faltorusso and Sandy Yu. Kristi, a top-tier VP of Customer Success, has been pivotal in driving Net Revenue Retention (NRR) across renowned SaaS companies like IntelliShift and BetterCloud. Her insights are invaluable for Customer Success Managers aiming to elevate their strategies. Discover Kristi's journey. Sandy, a beacon for Account Managers and Customer Success Managers alike, shares her expertise from the #CSOfficeHour sessions, covering everything from AI's role in Customer Success to effective account management techniques. Dive into Sandy's insights. Join us and elevate your strategies, whether you're a Customer Success Manager, Account Manager, or an aspiring VP of Customer Success! 🔍✨

Tune in as Bradley Liou, Director of Client Success at MaintainX, and Sandy Yu, Advisor to Customer and Revenue Leaders, share their expertise on propelling customer success in hyper-growth environments. Dive into the intricacies of Revenue Retention & Growth and discover the pivotal roles played by Customer Success Managers, Account Managers, and VPs of Customer Success.

This podcast is a must-listen for anyone looking to harness the power of customer-led growth in the B2B landscape.