Ever feel like getting your team to tackle the chore list is an uphill battle?

In this episode, we break down a simple yet powerful exercise that shifts the mindset from obligation to ownership. By using post-it notes to identify areas that impact the client experience, teams naturally take responsibility for maintaining a space that reflects the brand’s standards.

The result?

More accountability, stronger teamwork, and a salon that runs like a well-oiled machine.

Learn more about The Refine Network and how we help salon leaders build thriving teams: www.therefinenetwork.com

In this episode, we dive into Mel Robbins’ powerful “Let Them” theory—an approach that challenges us to stop wasting time and energy trying to control others. Inspired by Robbins’ wisdom and personal experiences, we explore how embracing this mindset can bring peace, improve relationships, and enhance leadership.

Ready to level up your leadership game, salon owners?

This episode is all about relatability—the secret weapon for transforming your team culture!

We’re diving into an inspiring story about a leader who shook things up by flipping old-school power dynamics on their head and saying, “Nope, I stand for YOU.”

Here’s what we’ll cover:

• The energy you bring: Are you creating joy or anxiety in the room?

• Why relatability matters: It’s the ultimate team-builder.

• Lifestyle choices: How they can either build trust or create distance with your staff.

• Our relatable mistakes: (Yes, we’ve made them too!) Plus, how we turned them around.

So, grab your favorite coffee (or cocktail), hit play, and let’s talk about leading with heart, humor, and authenticity.

Spoiler alert: Being relatable doesn’t mean giving up your bougie side—it’s about showing up real and ready to connect. Let’s do this! 🎉