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In this episode, Katie and Amy talk about the challenges and opportunities presented by the latest budget changes and how they impact the beauty industry. From minimum wage increases to VAT challenges, they share practical advice and strategies to help salon owners adapt, thrive, and future-proof their businesses.

Whether you’re running a single-chair salon or managing a franchise network, this episode is packed with actionable insights on pricing strategies, employment models, team culture, and client communication. Plus, a candid conversation about poaching, pricing, and why respect and culture are at the core of a successful salon.

Key Takeaways:

• Budget Breakdown: Why the minimum wage and tax increases may require salons to rethink pricing and operations.

• Pricing Strategies: How small, regular price increases can avoid client backlash and protect your profit margins.

• Team Structure: Exploring the pros and cons of employment versus self-employment models and how to foster a loyal, respectful team culture.

• Client Education: The importance of educating clients about industry costs without making them feel responsible.

• Recruitment & Retention: Tips for attracting and keeping top talent in a competitive market.

• Outsourcing vs. Hiring: How to save costs and increase efficiency by hiring contractors for non-core roles like marketing and operations.

• Ethics in Business: Why leaving a business on good terms is crucial for long-term success.

Quotes:

“The whole industry needs to level up if we want clients to value us more, we must first value ourselves."

“It’s not about doing what we’ve always done; it’s about adapting to what’s right for the business today.”

“Respect and culture are everything. Leave respectfully, and you’ll always have a door open.”

Join the Conversation: Have a question or comment about this episode? Share your thoughts on Instagram and tag @kg_katiegodfrey

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Katie has finished her book, releasing in 2025! Join her waitlist for updates and exclusive content here!

In this episode of The Life of KG, Katie welcomes branding expert Jacquie Laws to the studio. The first in-studio guest for the podcast! Jackie, a personal brand consultant and content creator, shares her journey from working in the creative industry to building her own brand agency. This episode dives deep into the importance of both traditional and personal branding, how each can attract high-caliber clients, and why branding is essential for growth and authority in business.

What we cover in this podcast:

Traditional vs. Personal Branding

Jacquie explains traditional branding (logos, colours) versus personal branding, which helps solopreneurs stand out and attract ideal clients.

The Value of a Professional Website

Jacquie emphasises the importance of having a website as a credibility booster and client magnet, even with strong social media presence.

Tips for Choosing Brand Colors & Fonts

Jacquie advises choosing brand elements that resonate with your ideal client, not just personal preference.

Storytelling in Branding

Katie and Jacquie discuss the importance of sharing personal stories to connect with clients and establish authority.

Branding for Beauty Business Owners

Jacquie encourages beauty professionals to invest in brand and personal brand, whether staying hands-on or planning to sell in the future.

Connect with Jacquie over at jacquielawes.com

Thank you to our sponsor:

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In this conversation, Katie Godfrey interviews Reena, a PR specialist, about the importance of PR for beauty and wellness brands. Reena shares her background in PR and explains the services her agency offers. She talks about the value of PR in building reputation and credibility for businesses.

Reena provides tips for gaining PR coverage, including building relationships with journalists and leveraging personal branding. She also discusses the importance of leveraging press coverage to attract clients, build brand loyalty, and attract top talent.

Takeaways

• PR is important for beauty and wellness brands to build reputation and credibility.

• Building relationships with journalists and leveraging personal branding are key to gaining PR coverage.

• Press coverage should be leveraged through website, social media, in-person opportunities, and job descriptions to attract clients and top talent.

• Leveraging press coverage is essential for long-term benefits and business growth.

Chapters

00:00 Introduction and Background

03:07 The Importance of PR for Beauty and Wellness Brands

10:33 Building Relationships and Leveraging Personal Branding for PR

14:50 Leveraging Press Coverage for Business Growth

22:38 Tips for Gaining PR Coverage for Your Business

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