• The Power of Punk: How to Foster the Customer Experiences That Matter, Adrian Swinscoe (#9)

  • 2024/11/28
  • 再生時間： 36 分
  • ポッドキャスト

The Power of Punk: How to Foster the Customer Experiences That Matter, Adrian Swinscoe (#9)

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  • Adrian Swinscoe, renowned customer experience adviser and author of "Punk CX" and "Punk XL", advocates a return to simplicity, authenticity, and a human-centric approach.


    Businesses that want to improve their customer experience often find themselves stuck in complex strategies and over-engineered solutions. We explore how embracing the punk philosophy can revolutionise customer experience, inspired by the raw and rebellious spirit of punk music. Learn more on our website.

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あらすじ・解説

Adrian Swinscoe, renowned customer experience adviser and author of "Punk CX" and "Punk XL", advocates a return to simplicity, authenticity, and a human-centric approach.


Businesses that want to improve their customer experience often find themselves stuck in complex strategies and over-engineered solutions. We explore how embracing the punk philosophy can revolutionise customer experience, inspired by the raw and rebellious spirit of punk music. Learn more on our website.

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