On this episode of The Randall Osché Podcast, I sit down with Sultan Semlali, a Value Engineer and expert in creating customer-centric sales strategies. Sultan shares his journey from selling software to redefining what it means to deliver value in every customer interaction. This conversation dives into the importance of aligning sales strategies with customer outcomes, building trust, and fostering long-term relationships.

What You'll Learn:

• Understanding Value Consulting: Why it’s about business outcomes more than functions and features.
• The Elements of Value Pyramid: Companies can create and sustain customer loyalty by addressing a hierarchy of customer needs, from functional to emotional, life-changing, and social impact values.
• Creating Customer Belonging: The role of MVP programs and community building.
• Living Business Cases: Turning static proposals into ongoing, collaborative documents.
• Mindset Shifts in Sales: Prioritizing giving value before asking for returns.

Don’t miss Sultan’s practical strategies to elevate sales practices and build long-term customer loyalty.

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• Apple Podcasts
• Spotify
• YouTube

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About The Randall Osché Podcast: Each episode embarks on a journey of meaningful conversations with extraordinary people who have unique and inspiring stories to share. Exploring life's complexities, each episode navigates the ups and downs, the challenges and triumphs, and the lessons learned along the way.

Contact Us:

• Email: info@randallosche.com
• Website: www.coaching.randallosche.com

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Join me on The Randall Osché Podcast as I sit down with Alex Terry, a former investment banker turned boutique hotel owner in Mallorca, Spain. Alex shares his incredible journey from the high-pressure corporate world to creating a fulfilling life as an entrepreneur. Learn how he and his wife, Susan, boldly decided to leave London and move to Mallorca to build a business and new life from scratch.

What You'll Learn:

• Taking the Leap: Overcoming fear and making a life-changing career move.
• Building a Dream: How Alex and his wife planned and executed their vision.
• Lessons in Resilience: Tackling challenges in a new country and industry.
• Finding Fulfillment: Why progress and purpose bring true happiness.
• Redefining Success: The balance between professional achievement and family life.

Don’t miss this inspiring episode about taking risks, redefining success, and following your dreams.

Listen to This Episode on Your Favorite Platform:

• Apple Podcasts
• Spotify
• YouTube

Find Alexander:

• Instagram
• Linkedin
• Finca Son Arnau
• Booking: Click Here

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• Instagram
• LinkedIn

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About The Randall Osché Podcast: Each episode embarks on a journey of meaningful conversations with extraordinary people who have unique and inspiring stories to share. Exploring life's complexities, each episode navigates the ups and downs, the challenges and triumphs, and the lessons learned along the way.

Contact Us:

• Email: info@randallosche.com
• Website: www.coaching.randallosche.com

Support the show

In this episode of The Randall Osché Podcast, I sit down with Customer Success expert Lara Barnes to discuss the essential role of Customer Success and the value of “human-first” leadership in business. Lara shares her experiences in scaling customer success teams, developing customer-centric strategies, and building strong renewal processes. With a focus on supporting team growth and aligning company goals with customer needs, Lara offers valuable insights for leaders in any industry.

What You'll Learn:

• Human-First Leadership: Discover Lara’s leadership style and her emphasis on supporting team growth for a positive impact on customers.
• Creating Customer-Centric Cultures: How aligning every department with customer success enhances the customer experience and drives results.
• Successful Renewal Strategies: The role of renewal teams in extending customer lifecycles and increasing company retention rates.
• Building Seamless Customer Journeys: Lara’s approach to minimizing friction points in customer journeys for smooth and effective experiences.

Don’t miss this episode for an inside look at the elements of successful customer-focused business operations. Tune in to learn how these principles can transform your business.

Listen to This Episode on Your Favorite Platform:

• Apple Podcasts
• Spotify
• YouTube

Find Lara :

• Linkedin

Find Randall:

• Instagram
• LinkedIn

Subscribe to Our Newsletter for More Inspiring Stories:

• Subscribe here

About The Randall Osché Podcast: Each episode embarks on a journey of meaningful conversations with extraordinary people who have unique and inspiring stories to share. Exploring life's complexities, each episode navigates the ups and downs, the challenges and triumphs, and the lessons learned along the way.

Contact Us:

• Email: info@randallosche.com
• Website: www.coaching.randallosche.com

Support the show

Join us on this episode of Business Bites as Chris Taplin and I explore the essentials of effective hiring practices and talent assessment. We discuss why competencies often outweigh experience and examine the pros and cons of various recruitment techniques. Learn about the importance of continuously prospecting for potential hires, even without immediate openings.

What You'll Learn:

• Balancing Skills and Potential: Discover strategies to strike the right balance between current competencies and future potential in candidates.
• Intuition vs. Structure in Hiring: Understand the significant role of intuition in the hiring process and how it can be effectively paired with structured evaluation methods to make superior hiring decisions.
• Finding the Right Fit: Explore how to identify the ideal candidate for your team and how a comprehensive recruitment strategy impacts long-term business success.

Don’t miss this episode to uncover strategies that will enhance your hiring approach and help you build a stronger, more capable team. Tune in as we share practical tips and real-world examples that can transform your recruitment process and drive your business forward.

Listen to This Episode on Your Favorite Platform:

• Apple Podcasts
• Spotify
• YouTube

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• Instagram
• LinkedIn

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• Subscribe here

About Business Bites: Each episode features Chris and Randall discussing bite size business topics leaving you with actionable strategies. We navigate the complexities of the business world, sharing challenges, triumphs, and valuable lessons along the way.

Contact Us:

• Email: info@randallosche.com
• Website: www.coaching.randallosche.com

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On this episode of The Randall Osché Podcast, we welcome John Luteran, content manager at Destination Cleveland, attorney, and writer. John shares his career journey, from law to the entertainment industry and ultimately finding fulfillment in marketing for Cleveland. John’s candid insights into career pivots, burnout, and the personal challenges of weight loss highlight the importance of resilience, self-awareness, and carving out a life you love.

What You’ll Learn:

• Career Resets: John's experiences with career breaks and resets, including major life shifts.
• Navigating Burnout: How John recognized career dissatisfaction and made the brave choice to walk away from unfulfilling work.
• Resilience and Growth: Lessons on perseverance through job transitions and how each challenge contributed to his personal and professional development.
• Living with Purpose: John’s journey to creating a life built on passion and authenticity.

Tune in for a deep dive into self-awareness, making tough decisions, and understanding that it’s never too late to build a life that truly fulfills you.

Listen to This Episode on Your Favorite Platform:

• Apple Podcasts
• Spotify
• YouTube

Find John :

• LinkedIn
• Instagram

Find Randall:

• Instagram
• LinkedIn

Subscribe to Our Newsletter for More Inspiring Stories:

• Subscribe here

About The Randall Osché Podcast: Each episode embarks on a journey of meaningful conversations with extraordinary people who have unique and inspiring stories to share. Exploring life's complexities, each episode navigates the ups and downs, the challenges and triumphs, and the lessons learned along the way.

Contact Us:

• Email: info@randallosche.com
• Website: www.coaching.randallosche.com

Support the show

In this episode of The Randall Osché Podcast, I talk with Thomas Tingstrup, an entrepreneur who turned his corporate career into a global adventure. Thomas shares his experience leaving Denmark to create Tings Hotels with his wife Annette, where they focus on helping young people in developing countries through business.

What You'll Learn:

• Escaping Corporate Life: How Thomas and his wife decided to leave their jobs and travel the world for a year.
• Starting a Purpose-Driven Business: The creation of Tings Hotels and how it provides opportunities for young talent in local communities.
• Adapting to Change: The challenges and rewards of pursuing a nontraditional career path.
• Strategic Thinking: The importance of planning in business and life.
• Building Incrementally: How small, consistent actions lead to significant changes.

This episode offers practical insights for anyone looking to align their work with their personal values. Whether you're considering a major life shift or looking for new ways to contribute to your community, Thomas's journey provides valuable lessons.

Listen to This Episode on Your Favorite Platform:

• Apple Podcasts
• Spotify
• YouTube

Find Thomas:

• Tings Hotel
• Toga Care Aps
• LinkedIn
• Instagram
• Facebook

Find Randall:

• Instagram
• LinkedIn

Subscribe to Our Newsletter for More Inspiring Stories:

• Subscribe here

About The Randall Osché Podcast: Each episode embarks on a journey of meaningful conversations with extraordinary people who have unique and inspiring stories to share. Exploring life's complexities, each episode navigates the ups and downs, the challenges and triumphs, and the lessons learned along the way.

Contact Us:

• Email: info@randallosche.com
• Website: www.coaching.randallosche.com

Support the show

#4 What Makes a Leader Effective? Exploring Dynamics of Leadership

Join us on Business Bites as Chris and I explore the nuances of effective leadership. We discuss what leadership means to us personally and our own approaches, including servant leadership, collaborative leadership, and transparent leadership. We share our firsthand experiences with both good and poor leadership, offering insights into what practices foster success and which ones may falter, drawing on real-life examples.

What You'll Learn:

• Different leadership styles such as servant, collaborative, and transparent leadership.
• The impact of good and bad leadership practices, illustrated with real-life examples.
• Actionable takeaways, including the "compliment sandwich" technique for giving feedback.
• How to tailor leadership styles to meet the needs and personalities of team members.
• The importance of empathy and active listening in building a positive workplace atmosphere.

Chris and I provide practical advice and real-world scenarios to help refine your leadership abilities. Learn how to balance various leadership styles to navigate different situations Listen to This Episode on Your Favorite Platform:

• Apple Podcasts
• Spotify
• YouTube

Follow Us:

• Instagram
• LinkedIn

Book Recommendations:

• Pat Players Book

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• Subscribe here

About Business Bites: Each episode features Chris and Randall discussing bite size business topics leaving you with actionable strategies.We navigate the complexities of the business world, sharing challenges, triumphs, and valuable lessons along the way.

Contact Us:

• Email: info@randallosche.com
• Website: www.coaching.randallosche.com

Support the show

Join us on The Randall Osché Podcast as I talk with Behavioral Health Therapist Tea Goodman discusses the growing demand for ABA support services, the challenges of working with children with autism, and the significance of life skills in education. With her hands-on experience and evident passion for her work, Tea offers practical insights into a field that requires patience and a thick skin.

What You'll Learn:

• Demand for Behavioral Health Therapists: Understanding the increasing need for behavioral therapy and the shortage of professionals in the field.
• Therapy Challenges: Navigating the emotional and physical challenges that come with being a behavioral health therapist.
• Celebrating Progress: Heartwarming stories of progress and breakthroughs with children in therapy.
• Importance of Life Skills: The role of life skills education in special education and how it benefits students long-term.
• Career Commitment: Tea’s dedication to a lifelong career in behavioral therapy and her aspirations to advance in the field.

Don’t miss this episode for a candid look into the world of Behavioral Health Therapy. Whether you’re considering a career in this field or learning from Tea’s experiences and gaining a new perspective.

Listen to This Episode on Your Favorite Platform:

• Apple Podcasts
• Spotify
• YouTube

Find Randall:

• Instagram
• LinkedIn

Subscribe to Our Newsletter for More Inspiring Stories:

• Subscribe here

About The Randall Osché Podcast: Each episode embarks on a journey of meaningful conversations with extraordinary people who have unique and inspiring stories to share. Exploring life's complexities, each episode navigates the ups and downs, the challenges and triumphs, and the lessons learned along the way.

Contact Us:

• Email: info@randallosche.com
• Website: www.coaching.randallosche.co

Support the show