In this episode, Jason E Brooks shares essential strategies for effective communication and feedback in training restaurant staff. Learn about the distinct training needs of front and back-of-house teams, the power of role-playing, and overcoming language barriers. Discover the importance of real-time feedback, positive reinforcement, and regular one-on-one meetings in boosting staff confidence and operational consistency. Get practical tips on leveraging digital tools and KPIs for training success across multi-location franchises and foster a culture of open feedback and continuous improvement. Tune in for valuable tips to elevate your leadership approach and enhance service quality in your restaurant.

01:27 Five Key Ways to Improve Communication

05:52 Adapting Training to Experience Levels

09:14 Tailoring Feedback for Different Roles

14:50 Overcoming Communication Barriers

18:18 The Importance of Real-Time Feedback in Food Safety

19:28 Differentiating Real-Time and Planned Feedback

20:25 Building Confidence Through Positive Feedback

22:37 Digital Training for Consistency Across Locations

27:49 The Role of Data in Effective Training

29:38 Creating a Culture of Feedback

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

In this episode, hosts are joined by MaryBeth Maskovas, a data expert with a decade of experience in the restaurant and QSR industry. MaryBeth shares insights on harnessing data to tackle challenges in data implementation, customer loyalty, and marketing technology. She emphasizes understanding unique restaurant challenges, the critical role of personalized customer experiences, and the importance of leveraging AI in the evolving MarTech landscape. The discussion also covers MaryBeth's contributions to the RTN deliverables like 'Winning the Customer' project and the Restaurant Technology Network Capabilities Framework, offering strategic guidance for businesses aiming to optimize their operations and marketing efforts.

02:28 Challenges in Data Implementation for QSRs

07:01 Effective Strategies for Customer Loyalty Programs

15:19 Marketing Technology Trends in QSRs

19:06 RTN Projects and Their Impact

25:41 Future of Data and Technology in QSRs

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

In this episode, cash flow expert Kirsha Campbell shares her extensive knowledge on managing restaurant finances. With 15 years of experience, Kirsha discusses key financial challenges such as food and labor costs, managing cash flow, setting up recession-proof systems, and the importance of financial literacy for restaurant owners. Tune in to gain valuable insights and practical tips to ensure your business's long-term success and growth.

01:58 Key Financial Challenges for Restaurants

04:26 Setting Up Recession-Proof Systems

08:32 Common Budgeting Mistakes and Solutions

13:42 Planning for Long-Term Growth

16:52 The Importance of Financial Literacy

22:25 Adapting to Industry Changes

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Leave your suggestions for new topics in the comments! We read every single one. 🙂

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai

In this episode, Chef David Burke shares his incredible journey through the culinary world, from starting in the 1970s to running over 20 successful restaurants. Burke discusses his unique Himalayan salt dry aging process, the challenges faced during the pandemic, and how he expanded his restaurant empire during that time. Known for his inventive approach to blending creativity with tradition, Burke also talks about the importance of giving back to the community and nurturing new culinary talent.

02:57 Balancing Tradition and Innovation

06:31 Expanding During the Pandemic

09:09 The Himalayan Salt Dry Aging Process

15:32 Embracing Culinary Diversity

18:13 Changing Trends in the Culinary World

19:01 The Role of Chefs in Community Support

19:47 Challenges and Joys of the Culinary Profession

24:10 Maintaining Consistency Across Multiple Restaurants

29:47 Future Projects and Expansion Plans

33:08 Advice for Aspiring Chefs

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Leave your suggestions for new topics in the comments! We read every single one. 🙂

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai

In this episode, we chat with Naomi West, an award-winning email marketing strategist, about effective email marketing strategies for the hospitality industry. Naomi shares her impressive background in email marketing and explains how restaurant owners can utilize email campaigns to boost customer engagement and sales. We delve into the importance of clear subject lines, automated welcome messages, and personalized content for restaurant chains. Naomi also provides actionable examples and pro tips on how to maximize the potential of email marketing. Whether you're a small restaurant or a large hospitality group, this episode is packed with valuable insights to help you grow your business. Don't miss out!

01:35 Naomi West's Background and Expertise

03:49 Importance of Email Marketing for Restaurants

08:15 Building and Growing an Email List

15:30 Effective Email Content and Subject Lines

20:37 Automated Email Campaigns and Retention Tactics

30:12 Personalizing Email Campaigns for Chains

34:54 Key Metrics for Email Marketing Success

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

In this episode we sit down with Joe Carlucci, owner of Valentina's pizzeria in Madison, Alabama. Join us as Joe, a nine-time world pizza champion and two-time Guinness world record holder, shares his incredible journey in the pizza industry spanning over 35 years. Discover the secret ingredients to his award-winning pizzas, his approach to creating a strong team culture, and the innovative strategies that have made Valentina's one of the top pizzerias in the U.S. Joe also delves into the importance of being open-minded, investing in your employees, and how he successfully navigated the challenges of opening during the pandemic. Whether you're a restaurateur or a pizza lover, this episode offers valuable insights and inspiration.

00:30 Joe Carlucci's Journey in the Pizza Industry

00:54 World Pizza Championships and Guinness Records

02:20 Gordon Ramsay and Media Appearances

03:19 Building Valentina's Pizzeria: Lessons from Failure

05:38 The Art of Pizza Acrobatics

06:05 Award-Winning Pizzas: Ingredients and Techniques

07:54 Creating a Positive Work Culture

13:28 Managing Growth and Reinvestment

15:30 Delivery, Takeout, and Pandemic Challenges

16:59 Building a Destination Pizzeria

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Leave your suggestions for new topics in the comments! We read every single one. 🙂

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▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai