Carly Natalizia, Chief Commercial Officer at Gymshark, joins us to share how one of the UK’s most exciting brands continues to grow while staying close to its community. From starting her career in finance to leading commercial strategy at Gymshark, Carly offers a unique perspective on leadership, growth, and customer obsession.

We discuss Gymshark’s rise as a challenger brand taking on global sportswear giants, what it’s like working alongside founder Ben Francis, and how the business balances brand and commercial priorities. Carly also shares lessons on sustainable growth, executing big ideas, and how Gymshark keeps its finger on the pulse of its customers.

Sign up to our live event, The Calling, on April 21st here:
https://event.uncensoredcmo.com/events/uncensoredcmo/2044861

Subscribe to our newsletter, The One Thing:
https://newsletter.uncensoredcmo.com/

Listen to our new podcast, Uncensored Renegades:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c

Timstamps

00:00 - Start
01:08 - How Carly went from finance to marketing
02:19 - Career advice to Carly’s younger self
04:09 - Why Carly moved from finance to retail and the differences between them
07:28 - The Gymshark story: taking on the sportswear giants
09:02 - What its like working for the UK’s youngest billionaire, Ben Francis
15:07 - Carly’s promotion from Chief Digital Officer to Chief Commercial Officer
16:01 - How Gymshark stay close to the customer
17:21 - How to be an effective leader in the c-suite at Gymshark
18:44 - How the Chief Commercial Officer and Chief Brand Officer work together
25:04 - How do you maintain sustainable growth
26:46 - Gymshark NYC store launch
29:25 - The success of Gymshark’s “We Do Gym” campaign
31:24 - How to execute great ideas well

e.l.f. lives by the mission of being "a bold disruptor with a kind heart" a refreshing stance when disruption is rarely paired with kindness. Kory explains why kindness is at the core of how e.l.f. operates, what it actually looks like in practice, and what holds most people back from embracing it.

Get Uncensored Renegades every week:

Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c

Watch the Uncensored CMO episode with James Watt:
https://www.youtube.com/watch?v=rOp1CPZ0CNM

Links

• Unreasonable Hospitality by Will Guidara
• G.O.A.T. Wisdom by Dr Brent Ridge

Timestamps

00:00 - Start
00:53 - Being a bold disruptor with a kind heart
03:11 - The difference between being kind and being nice
08:02 - Why we should be kind to our competitors
09:30 - The science to kindness
10:56 - Why fear of embarrassment stops us being kind
17:02 - The power of kindness for your career
19:08 - Kindness doesn’t have to be big gestures

Zach Kitschke joined Canva as employee number five. Today, the company serves hundreds of millions of users worldwide.

In this episode, Zach shares the inside story of Canva’s growth, from the scrappy early marketing that put the company on the map to scaling a brand and product used across the world. We discuss the power of Canva’s freemium model, their bold “Make the Logo Bigger” campaign, and how the company approaches both brand and B2B marketing.

Zach also explains how Canva scaled from a team of five to thousands of employees, the leadership lessons he learned from the founders, and how AI is shaping the next chapter for the business.

Sign up to our live event, The Calling, on April 21st here:
https://event.uncensoredcmo.com/events/uncensoredcmo/2044861

Subscribe to our newsletter, The One Thing:
https://newsletter.uncensoredcmo.com/

Listen to our new podcast, Uncensored Renegades:
Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c

Timestamps

00:00 - Start
00:53 - Being employee #5 at Canva
01:46 - The marketing that got Canva noticed at the start
03:50 - How big is Canva?
04:45 - The challenges growing Canva into a unicorn
07:26 - What makes good design according to Canva
09:24 - The freemium business model
11:46 - Why the Canva founders are giving away 30% of their wealth
13:21 - Do Canva invest more in product or brand?
14:41 - Canva’s make the logo bigger campaign
16:33 - How Canva approaches B2B marketing
18:59 - The AI tools that are driving Canva forward
22:19 - The most innovative things Zach has done as Canva CMO
24:58 - Zach’s tips for delivering a keynote
26:59 - Being a CMO scaling from 5 to 5000 employees
29:52 - How to run multiple business functions; HR, marketing, customer service
31:49 - What Zach has learned from the Canva founders
33:32 - How to define the cuture at Canva
35:39 - What’s next for Canva?
36:35 - What has made Canva so successul?