Jenn Chase, CMO of SAS, joins us to share how one of the world’s most established AI and analytics companies is reinventing its brand. From launching SAS’s first brand campaign in 25 years to shifting the organisation from performance-led to brand-led thinking, Jenn walks through what it takes to drive meaningful change inside a founder-led business.

We also discuss how COVID reshaped the brand, why SAS is leaning into humour, the decision to sponsor Liverpool FC, and where AI is having the biggest impact on marketing today. Plus, Jenn shares leadership lessons, the skills every modern CMO needs, and how to build a great culture.

Timestamps

00:00 - Start
01:00 - What is SAS?
02:11 - Being a founder led business after 50 years
04:38 - Being at the company for 27 years
06:03 - How Jenn became CMO of SAS
07:57 - How COVID changed the brand forever
08:33 - Launching their first brand campaign in 25 years
09:22 - Convincing the business to switch from performance to brand
10:45 - Creating an effective relationship with the finance team
14:31 - What did the business think of the first brand campaign in 25 years?
17:22 - How did they manage the effectiveness of their brand campaign?
22:04 - Why their new campaign leans into humour
24:28 - Why SAS decided to sponsor Liverpool FC
27:06 - How to sell in a big idea to an organisation?
32:16 - Where is AI having the biggest impact in marketing?
36:25 - Leadership advice from Brene Brown
39:54 - Skills to be a successful CMO
42:59 - What creates a great culture
45:12 - How big of a change will AI search be
47:08 - The 95:5 rule

This is the first episode of the Uncensored Renegades podcast. To hear episodes of this new show, subscribe here:

Apple Podcasts: https://podcasts.apple.com/gb/podcast/uncensored-renegades/id1868870960
Spotify: https://open.spotify.com/show/7qnkqq0XSpgif9A5ZNgSpX?si=f181c3a0e9af480c

Failure needs to be rebranded. Most see it negatively, but history shows great successes are followed shortly after failures. Jon and Kory tackle the stigma against failures, why we should embrace them across the organisations we work for. They also share their biggest failures in their career and what they’ve learned from them.

Timestamps

00:00 - Intro
01:54 - Why are we afraid to talk about failure?
04:07 - Why failures set you up for success
11:11 - Jon’s biggest failure
18:20 - Kory’s biggest failure

After collaborating with Worldwide Partners on the Confessions of a CMO report (the anonymous report asking top tier CMOs what they really think about the state of the role), I thought I'd team up with the world's most opinionated professor to discuss some of the comments. We talk tenure, politics, management and more.

Timestamps

00:00 - Intro
01:04 - How the Uncensored CMO started
02:41 - How Confessions of a CMO originated
03:44 - The CMO tenure data
06:35 - Why the CMO role isn’t dead, it’s just changing
12:02 - The real 4 Ps of a CMO
18:57 - Becoming the Chief Mood Officer
22:16 - Why marketing needs to provide the meaning for the business
27:04 - Why CMOs need to combine data and storytelling
28:38 - Why CMOs need to create momentum
40:53 - Were there any surprises from the report?

About Worldwide Partners:

Worldwide Partners, Inc. (WPI), the world’s most collaborative agency network, enables growth through access, flexibility and partnership. With over 90 independent agencies in more than 50 countries, and experience in over 90 industry verticals, Worldwide Partners serves as a hub that harnesses the talent, expertise and diversified capabilities of the agencies within our network to reimagine growth for both brands and agencies.

Listen to the launch episode of my brand new show, Uncensored Renegades, co-hosted with Kory Marchisotto, CMO of e.l.f. and a previous guest on Uncensored CMO.

Listen to the new show here:

• Apple Podcasts
• Spotify

In Uncensored Renegades, we talk about the things most people are too afraid to discuss: being fired, failure, terrible bosses, and more.

Get to know your hosts, Jon Evans and Kory Marchisotto, hear why we started the show, and find out what’s coming next.

Timestamps

00:00 - Intro
01:06 - Background to Uncensored Renegades
01:59 - Why Renegades?
02:39 - The response to Jon’s launch post
05:48 - What topics will be discussed on the show?
08:47 - The partnership that led to the podcast
11:50 - Why the name “Renegades”?
13:54 - Getting to know Jon and Kory
27:45 - What do you do to recharge?
38:33 - Inspiring books
41:32 - Crowdsourcing topic ideas

Our most popular guest ever is back - Rory Sutherland returns for a wide-ranging conversation on why marketing works best when it embraces luck, spontaneity, and a little irrationality. From the dangers of confected outrage and self-censorship to the unfair economics of marketing, Rory challenges the industry’s obsession with logic, optimisation, and process.

We discuss why success is often misunderstood as skill rather than luck, the value of doing a few things irresponsibly, and why inefficiency can be a feature rather than a flaw. As ever, Rory connects behavioural science, creativity, and business reality in ways few others can.

Timestamps

00:00 - Intro
01:16 - How Rory deals with his new micro fame
03:12 - How Jon shut down the London Underground
07:04 - The problem with confected outrage
10:34 - How self-censoring is affecting creativity
12:10 - The power of spontaneity and luck in advertising
16:03 - The unfair economics of marketing
20:54 - Is success just luck?
23:12 - Spend 95% responsibly, and 5% irresponsibly
30:12 - Doubling down on what your competitors do badly
34:32 - Why so many businesses are no longer customer focused
35:29 - Inefficiency as a feature
37:08 - The power of herd mentality
43:26 - What marketers can teach the business world
48:13 - Why internal process is killing businesses
51:15 - Lessons from 200 years of The Spectator advertising
54:47 - Rory’s closing thoughts on marketing

Les Binet and Sarah Carter are back for our yearly special, tacking the biggest marketing stories of the year and what to focus on in 2026. We explore the power of consistency, disguised repetition, and why brands so often misunderstand campaigns. Les and Sarah explain why big brands can’t behave like small ones (and vice versa), how marketers can persuade businesses to invest more in the long term, and whether we’re seeing the end of the purpose era and a return to product-led growth. We also look ahead to the role of AI versus craft in advertising, and what the evidence suggests for the year ahead.

Timestamps

00:00 - Intro
00:38 - The year of consistency
05:26 - Disguised repetition
11:13 - Do we define campaigns wrong?
12:27 - Why you need to go big on your media spend
17:07 - Why big brands can’t market like small brands and vice versa
23:15 - How can you persuade your business to spend more
28:52 - Why don’t we do the long term work, despite the evidence
34:19 - Why everyone is wrong about CMO tenure
37:18 - Have we seen the end of the purpose era? (and the renaissance of product)
44:50 - AI vs craft in advertising

In this special crossover episode, we’re joined by Jimmy McLoughlin, host of Jimmy’s Jobs of the Future, to explore the intersection of politics, media, and marketing. Jimmy shares how he built one of the UK’s most influential political podcasts, landed interviews with the Prime Minister, and why big podcasts now rival traditional media in shaping public opinion.

We also compare the most impactful episodes from both shows, debate trust in marketing and politics, unpack why some of today’s biggest tech brands struggle with branding, and make the case for humour in advertising.

Timestamps

00:00 - Start
01:37 - How Jimmy McLoughlin became a podcaster
04:21 - How Jimmy got the Prime Minister of the UK on the pod
08:50 - The power of big podcasts
11:43 - Why can’t politicians be honest?
12:56 - The top 5 episodes of Jimmy’s Jobs of the Future
16:59 - The top 5 episodes of Uncensored CMO in 2025
21:25 - What episode has inspired Jimmy the most
23:27 - What episode has inspired Jon the most?
29:34 - What politician would Jon most like to interview?
30:33 - The danger of all the new podcasts being released
33:27 - The most untrustworthy professions; marketing and politics
34:39 - Webinars need a rebrand
35:56 - Why no marketer was involved with branding ChatGPT
37:27 - Monzo’s great marketing in 2025
39:33 - The serious case for humour in advertising
39:58 - The different types of happiness in advertising
41:46 - The shifting advertising landscape
46:13 - Approaching marketing like a politician
47:51 - Career advice in 2026 from Jimmy McLoughlin
49:20 - When politics and marketing collide

This week’s bonus episode comes from Never Mind the Adverts, hosted by Jon Evans and joined by returning Uncensored CMO guest Orlando Wood. Together, they look back on the biggest marketing stories, debates, and creative moments of 2025. Expect festive cheer, some interesting tipples, and a healthy dose of advertising showmanship.

Timestamps

00:00 - Start
00:41 - Starting with some festive cheer
02:04 - The big news stories from 2025
02:20 - The multiplier effect
03:51 - The creative dividend
05:05 - The Cost of Dull Media
07:17 - Les Binet Go Big or Go Home
09:22 - The Wild West of Influencer Measurement
13:00 - How the pause screen has become an advertising channel
14:30 - Sydney Sweeney, American Eagle and Jaguar - The Crisis
16:15 - Mergers and WPP
17:26 - Drinks Trolley Break
19:00 - Jon’s highlight - awards
20:12 - Orlando Wood’s highlight of 2025
21:46 - Rory Sutherland vs Scott Galloway
22:35 - Jon and Alix Earle in Cannes
23:52 - Jon cycles up a mountain with Zwift
25:12 - Becoming trustee for the History of Advertising Trust
26:42 - The History of Christmas Advertising with a special guest
33:10 - Who won Christmas in 2025?
34:27 - Aldi and Kevin the Carrot
35:18 - Waitrose’s strong Christmas showing
36:28 - The most viewed Christmas Ads on YouTube
37:25 - Amazon re-airing their Christmas ad this year
38:20 - The growth of Christmas Ads in 2025
39:47 - The right brained nature of the successful Christmas ads
40:51 - The Coca Cola AI Christmas Ad
43:23 - The Never Mind the Adverts Awards
44:02 - System1 Star of the Year
44:51 - System1 Turkey of the Year
45:32 - Name that ad