『unSILOed with Greg LaBlanc』のカバーアート

unSILOed with Greg LaBlanc

unSILOed with Greg LaBlanc

著者: Greg La Blanc
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unSILOed is a series of interdisciplinary conversations that inspire new ways of thinking about our world. Our goal is to build a community of lifelong learners addicted to curiosity and the pursuit of insight about themselves and the world around them.*unSILOed Podcast is produced by University FM.*All rights reserved. アート 文学史・文学批評 経済学
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  • 597. Transforming Work Culture: From Firefighting to Strategic Flow feat. Donald C. Kieffer
    2025/11/13
    What practical advice could leaders and managers implement right now in their organizations to increase productivity and decrease friction between disparate elements of their companies? How can managers reexamine legacy processes that have remained in place simply because they were, and reimagine them for the specific challenges of today’s business environment?Donald C. Kieffer is  a lecturer at the MIT Sloan School of Management, the founder of consulting firm ShiftGear Work Design, and the author of the new book There's Got to Be a Better Way: How to Deliver Results and Get Rid of the Stuff That Gets in the Way of Real Work.Greg and Donald discuss the concept of dynamic work design. Donald shares stories of challenges in work design across various industries, including healthcare, banking, and software. He also explains how dynamic work design focuses on understanding and improving human work by making the invisible elements of work visible, reducing inefficiencies, and promoting incremental improvements. With a bit of attention to detail and careful setup, systems and processes can be honed to better serve their businesses. Donald points to mistaken beliefs that senior managers often hold about work processes and emphasizes the importance of regulating work to maintain flow, avoiding the political dynamics that arise from inefficiencies, and managing by observing and understanding the real work, allowing organizations to work smarter and harder. *unSILOed Podcast is produced by University FM.*Episode Quotes:Injecting discovery into work09:15: If you're firefighting to run the day-to-day business, you have no time to think about the future, to even think about the strategy or think about what's happening. So, we're much more about improvement, about incremental improvement. What we are about is discovery. So the idea is that every action that you take in business, be it at whatever level, at the strategic level or the frontline level, is based on the assumptions that activity will cause an improvement. And so we run it as an experiment and say, instead of measuring the plan, we measure: did the activity actually do what you thought? And if it did, great, let's do more. If it didn't, why not? And so we inject discovery into the whole idea of doing, of human work against the target at every level.If you can't draw the work you can’t fix it16:14: I have a saying I use all the time that I love, which is, if you can't draw the work, you don't understand it, and you certainly can't fix it. And it comes from... [16:46] And I think we ask leaders all the time, can you draw it? Can you show it? They can't do it. They think they do it in their head. And this is the thing—why these tools, like A3 and different problem-solving tools, work—is that when you have to write down the problem statement, or when you have to draw the work, it moves it from that pattern-matching part of your brain, where you think you know it, to the rational part of your brain, where it shows you, I'm not really sure.Why we blame people instead of the work design the work36:53: If you see a problem, you tend to blame the person who's nearest the problem, even though it could have been caused way far away, because most of the time there could have been something they did, they could have done to keep it from happening. But you know, if there are like 500 opportunities per problem to happen, one or two of them are gonna get through, even though they're not that person's fault. So I think it's just something very human in us, which is why we call this work design. This is not about people; this is about the design of the work that's usually been ad hoc.On helping people do good work57:23: People want to do good work, meaningful work. Go find the stuff that's getting in their way, even if it's stuff you've put in the way, and get out of the way. Help them. Help them with the design of work. I know it's good for business. There are stories galore in the book about how points on the board, but I'll tell you why I do it when I should be sitting on the back porch collecting Social Security and drinking beer. It's because of the look on people's faces. We can actually go to work and be productive no matter what their level is and feel like they're part of something good and doing.Show Links:Recommended Resources:Takashi TanakaRoss PerotHarley-DavidsonClayton ChristensenDaniel KahnemanFrederick Winslow TaylorJugaadSteven J. Spear PodcastWilliam S. HarleyFive WhysNUMMISeagull ManagementGuest Profile:Faculty Profile at MIT Management | Sloan SchoolShift Gear Work DesignGuest Work:There's Got to Be a Better Way: How to Deliver Results and Get Rid of the Stuff That Gets in the Way of Real WorkGet Work Back on Track With Visual Management | ArticleHow to Rescue an Overloaded Organization | Article Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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    54 分
  • 596. The Rules of Life’s Everyday Markets & How to Get Them to Work in Your Favor feat. Judd Kessler
    2025/11/11

    What if you could find a strategy for gaming the systems all around to work more in your favor? If you did, then things like coveted restaurant reservations, scarce concert tickets, landing the dream job, or even admission to top colleges could become much more in reach.

    Judd Kessler is a professor of business economics and public policy at the Wharton School and the author of Lucky by Design: The Hidden Economics You Need to Get More of What You Want. The book acts as a guide for not only participants in the everyday markets that shape our lives, but also the designers of those markets.

    Judd and Greg discuss the hidden markets that dictate restaurant reservations, concert tickets, college admissions, and even dating. They explore different market design strategies like allocation mechanisms, centralized clearinghouses, and signaling.

    *unSILOed Podcast is produced by University FM.*

    Episode Quotes:

    Why some markets don’t play by price rules

    03:51: So many of the markets that we play in do not resolve themselves with the price rising. Either the price stays low because the seller wants it that way, and there's going to be excess demand—more people that want the thing than there are units available at that price—or we have decided as a society that we're not going to use prices to do the allocations, that it would be fundamentally unfair, or it would be fundamentally inefficient because we don't think your willingness to pay truly captures how much you value it.

    How market participants get ahead by knowing the rules

    01:33: When you are a market participant, you can do better by understanding the market rules and thinking about how to play in them.

    The three E’s of a good market

    13:59: A good market will achieve the three E's: efficiency, equity, and being easy for market participants. And so what you've just tapped into is efficiency. And that's what makes this subfield of economics interesting, that there is no mechanism that satisfies all three of those perfectly all the time.

    Show Links:

    Recommended Resources:

    • Labubu
    • Better Online Tickets Sales Act
    • Alvin E. Roth
    • National Resident Matching Program
    • American Economic Association
    • Donald Mackenzie | unSILOed

    Guest Profile:

    • Faculty Profile at Wharton School of Business
    • Professional Website
    • LinkedIn Profile
    • X Profile

    Guest Work:

    • Lucky by Design: The Hidden Economics You Need to Get More of What You Want

    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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    58 分
  • 595. Beyond Logic: Unlocking Human Potential Through Story Science feat. Angus Fletcher
    2025/11/07
    What strange thing happens when a neuron is left alone? Are there ways to moderate stress and anxiety, and even channel them into productive and helpful signals there to assist you in making good decisions? How can you develop initiative, and what has to change in today’s education landscape to accomplish this? Angus Fletcher is a Professor of Story Science at Project Narrative of Ohio State University. He also teaches screenwriting and is a screenwriter, as well as the author of several books including Primal Intelligence: You Are Smarter Than You Know, Storythinking: The New Science of Narrative Intelligence, and Wonderworks: The 25 Most Powerful Inventions in the History of Literature.Greg and Angus discuss the intersection of story science and philosophy, emphasizing the importance of mythos and narrative thinking as opposed to logos, the purely logical, data-driven approaches in areas like decision-making and leadership. Angus outlines how neurophysiology and the brain's natural restlessness contribute to human intelligence and explores the practical applications of narrative cognition in fields ranging from military operations to education and business. He highlights the role of literature in developing imagination, perspective, and emotional intelligence, arguing for its integration into educational systems and other training programs to cultivate better leaders, thinkers, and problem-solvers.*unSILOed Podcast is produced by University FM.*Episode Quotes:Why fear and anger are the two most powerful emotions41:50: I worked a long time with operators on this, and we particularly worked on fear and anger because those are our two most powerful emotions. Those are our fight-or-flight responses. Fear is flight, and anger is fight. And you know what is going on there? Well, what is going on there is your brain has a bias to action. Your brain always wants to be doing something. The moment that your brain is sitting still, it feels extremely vulnerable, so it always wants to have a plan. And when your brain experiences a severe threat and it realizes this threat is so new, so different, that it does not have a plan that it has confidence in, it does not know what to do here—that is when your brain starts to feel scared. That is when you feel fear. So the question is, why is fear the emotion that your brain evolved? Why did it not evolve some other emotion, like curiosity or whatever? And the answer is just because fear makes you incredibly susceptible to outside influence. The more scared you are, the smarter other people's suggestions sound.Emotion is the smartest thing in your brain41:06: Emotion is the smartest thing in your brain. If you're not using your emotions, you're severely limiting your intelligence. And the reason that we know emotion is the smartest thing in the brain is it's the oldest form of intelligence in the brain, so it's been keeping you alive for hundreds of millions of years.Stories help us imagine alternatives13:11: When you tell someone a story effectively, it allows them to imagine themselves in that position. And then what they do in that position is they imagine, what could I do? And when that's done effectively, what it allows them to do is imagine alternatives—not just alternatives from what they themselves are doing in their own lives, but alternatives to what the individuals did in that situation.Why modern life produces so much anxiety46:21: Why is it that so many people are experiencing over-anxiety in our modern world? Well, the first thing is that too many people spend their time inside these artificially stable environments where they're just not used to anything being unstable. If you spend all your time in the suburbs, and bananas are always there, even in the middle of the winter when you go to the supermarket and the whatnot, you know, then you're not ever coping or having to engage with even a mild amount of instability or volatility. So the moment you encounter any of it, you immediately freak out and think that something must be wrong.Show Links:Recommended Resources:MythosLogosDaniel KahnemanDual Process TheoryI. A. RichardsWilliam ShakespeareCase StudySteve JobsMike TysonRonald CraneNew CriticismPostmodernismPost-StructuralismSchadenfreudeThe Chicago SchoolAeschylusSophoclesFight-or-Flight ResponseGuest Profile:Faculty Profile at Ohio State UniversityProject Narrative Profile | Ohio State UniversityAngusFletcher.co | WebsiteAngus Fletcher | Wikipedia PageProfile on LinkedInSocial Profile on InstagramGuest Work:Amazon Author PagePrimal Intelligence: You Are Smarter Than You KnowNarrative Creativity: An Introduction to How and Why (Elements in Creativity and Imagination)Storythinking: The New Science of Narrative Intelligence (No Limits)Wonderworks: The 25 Most Powerful Inventions in the History of LiteratureCreative Thinking: A Field Guide to Building Your Strategic CoreComic Democracies: From Ancient Athens to the American RepublicScreenwriting 101:...
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    56 分
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