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Stellar Customer Service gives you access to the wisdom and expertise of Pryor Learning in enhancing customer service at all levels and all industries. Anyone whose job has a public interface—and anyone who manages personnel who do—will find this book a concise, enjoyable, and indispensable guide.

When you're doing something that's out of the ordinary, your mental programing, your paradigm, will try and stop you. If you want to win, you must keep going. Your paradigms may be masked in complacency, fear, worry, anxiety, insecurities, self-doubt, mental hurry, and self-loathing - the result is keeping you stuck...locked in a box and starved of your dreams and ambitions.

George Samuel Clason is an author from the early 20th century who revolutionized financial advice. After serving in the Spanish-American War, George started writing international pamphlets about achieving financial success. The Richest Man in Babylon is a compilation of his more popular pamphlets.

Be everything you want to be! Dr. Maltz said to people of all ages: "You are embarking on the greatest adventure of your life to improve your self-image, to create more meaning in your life and the lives of others. This is your responsibility. Accept it, Now!" If you accept his challenge and his advice—you will become a more alert, alive human being. You'll never regret it. With the help of his wise and sympathetic words, this book, based on the principles of Psycho-Cybernetics, will help you gain new courage and self-confidence, overcome tension and stress, and give your life more meaning.

There are very few people alive who have invested more time studying success than Bob Proctor. He has spent almost all day, every day, for thirty-three years analyzing success. Over the years, he has had many failures, but has also had numerous exciting wins on many continents around the world with millions of dollars involved. The wins and the failures have both proven to be personal learning experiences. These are the core lessons that Bob has learned and mastered throughout his illustrious career of dedicated study, rigorous application, trial and error, and, of course, BIG wins.

Jump start your business and career with this book of practical wisdom. In such fast-changing, and often confusing times, America needs a straight-talk dose of Larry Winget reality more than ever. Known as the Pitbull of Personal Development, and New York Times bestselling author of 31-Days To Getting What You Want, is Larry Winget’s "tell it like it is." This is the ultimate wake-up call for anyone who's looking for a lifeline for their career or their business and true empowerment.

What is the easiest, fastest, and most surprising way to become a wealth magnet? How can anyone use it - no matter who you are, where you are, or what you do? Why has every successful person in history - from Seneca, Ford, Carnegie, Barnum, Rockefeller and Getty to Bezos, Musk, Gates, Buffett and Zuckerberg - used this secret? The answer will surprise you. It's called "Karmic Marketing." It's the secret of many titans and legends, mom and pop businesses, mega-successful online entrepreneurs, and even individuals with no business at all

In the past several years, there has been a great deal of hyperbole disseminated by mass media about "The Top 1%". Most of this press has been negative - casting the 1% as the villains, and the 99% as the victims. Most every major problem in our society, and in individuals' inability to progress, has been blamed on this "elite" income class. Yet, the paradox is that the vast majority of people in America strive every day to become part of that 1%.

At Dale Carnegie Training, we agree that some things never change. After all, the timeless principles that our founder Dale Carnegie established are still as practical and relevant today as ever. Now that the citizens of our world have made radical shifts because of the global pandemic, and adjusted to remote work and social distancing, the ways we used to connect with others may seem distant or even obsolete. We yearn for real connection, deep and meaningful interactions that are based on commonality instead of what we can get from one another.

In Speak!, you will learn to: conquer fear and gain comfort in public speaking; create and maintain positive impressions; be more natural and relaxed when making presentations; communicate ideas with clarity and force; sell ideas and inspire others; plan and organize professional presentations; speak to a virtual audience; and bring the audience into the conversation, don't talk them to death!

The world burned on fire with inspiration when best-selling author Dr. Joe Vitale revealed the four phrases of Ho'oponopono - a Hawaiian healing spirituality of profound wisdom and power - in his globally successful book Zero Limits. Now he shares The Fifth Phrase, the most powerful healing and cleaning statement of all. Along the way, he also shares new secrets, insights, and methods for faster results, deeper awakening, and a life of magic and miracles.

The Napoleon Hill Foundation CEO Don discusses his mentor, Napoleon Hill, and how listeners can derive the same benefits he has found by following his teachings. Don is known as one of the great leaders in the personal development field and is the author of Everything I Know About Success I Learned from Napoleon Hill.

Why do we so often fail to connect when speaking with business colleagues, family members, or friends? Wouldn't you like to make yourself heard and understood in all of your relationships? Using vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener and making yourself heard and understood, Dale Carnegie will show you how it's done, even in difficult situations.

Most everyone has something they are passionate about. But without the ability to actually effect change...things just stay the same. In order to truly inspire change, we need to be able to effectively explain the problem, inspire people to join us, create a vision for the new reality, and then motivate people to take the actions that lead to the change. Inspiring change requires charisma - the ability to communicate a clear, visionary, and inspirational message that captivates and motivates an audience.

What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter. In this age where media is social and funding is raised by crowds, the sales cycle has permanently changed. It's no longer enough to know your product, nor always appropriate to challenge your customer's thinking based on your online research. In Sell!: The Way Your Customers Want to Buy, Dale Carnegie & Associates reveal the real modern sales cycle.

Whether you're trying to communicate your business idea to an investor, encourage your children to embrace your moral values, or break an addiction to endless web surfing - if you lack the skill of influence, you will be unable to convince yourself or anyone else. The human mind is like a titanium lock. If you communicate poorly - through endless talking, inattentive listening, or over-the-top pressure - it's like spinning the numbers on the lock over and over uselessly. But if you develop the key skills of influence, it's like knowing the exact combination to that lock.

In this easy-to-follow book you will learn simple, easy techniques and shortcuts to help enhance the power of your memory.

You’ve probably heard people sing the praises of mindfulness in all areas—health, work, relationships. But how does mindfulness apply to leadership? This book, from the experts at Pryor Learning, the prestigious management and leadership firm, shows you how to be a mindful leader. Above all else, that means leading people. Although most executives would say that their greatest asset is their people, they don’t always act that way. This concise but densely packed book shows leaders at all levels how to manage, foster, sustain, develop, and promote employees for optimal success.

The Prince is one of the most influential and important early works of modern philosophy and political theory, essential listening for anyone who wants to understand the politics of power, with applicable lessons and cautionary tales for life, government, business, international and foreign affairs, and management.

Welcome to the comprehensive audio program to imagery therapy for: The Common Cold, Bone Fractures, Arthritis, Hypertension, Headaches, Asthma, Infertility, Depression, Anxiety, Obesity… and Much More!! For years it has been widely known that the mind exerts a tremendous influence on our physical wellbeing - often determining the difference between health and disease.