How do salon owners shape their businesses to not only thrive but also reflect their deepest values? Join us for a deep dive into their unique journeys and learn how their passion for elevating the industry translates into tangible strategies for creating positive workplace environments. From nurturing team morale to balancing profitability with employee satisfaction, these salon leaders share invaluable insights that every aspiring business owner should hear.

Curious about effective staff recruitment? Blair shares her game-changing approach to finding and retaining top talent. Learn how shifting her mindset from desperation to strategic alignment has revolutionized her hiring process, attracting ideal candidates who align perfectly with her salon’s culture. Discover why a casual yet comprehensive interview process, coupled with trial periods, can be the key to uncovering teachable and willing professionals ready to contribute to your salon’s success.

In this episode we also tackle broader industry challenges—like fostering a supportive salon culture, maintaining proactive recruitment efforts, and handling client and staff departures with grace. Highlighting the importance of open communication, collaboration over competition, and the power of showcasing your salon’s ethos on social media, our guests offer a treasure trove of practical advice and personal anecdotes. Embrace an evergreen hiring mindset and build a harmonious team that reflects your salon’s unique vibe and values. Tune in for a comprehensive guide to creating a thriving, community-focused salon environment.

Follow us on socials - snipnsipunfiltered on Instagram | @snipnsipunfiltered on TikTok

Find our guests:

Blair from Pura Holistic Studio
Jade from Prive Hair and Makeup
Emma from Abbey Hill Collective

Ever wondered how top hairdressers keep clients coming back? Join us as we uncover Blair from Pure Holistic in Canberra, Jade from Prive Hair and Makeup in Melbourne, and Emma from The Abbey Hill Collective in Albury-Wodonga, sharing their most creative negotiation stories. Learn how to ethically recommend retail products to clients, empowering them to maintain their salon-quality hair at home, just like a specialist providing prescriptions for ongoing care.

Discover the secrets behind building strong client relationships through rebooking strategies. We’ll guide you through creating a comprehensive client journey that starts from the initial consultation to future appointments, ensuring your clients feel valued every step of the way. Honest conversations about appointment availability, upcoming treatments, and alternative services are key to maintaining a high rebooking percentage and solidifying that client-stylist bond.

Finally, we dive into motivating your salon staff beyond monetary rewards. From personalised experiences and product gifts to innovative incentive systems like using Monopoly money for KPIs, we explore how to create a supportive and motivating environment. Learn how to foster team growth through recognition, career planning sessions, and even fun competitions. Plus, understand the collective approach to selling that shifts the focus from just selling products to solving client problems, ensuring everyone in the salon thrives.

Follow us on socials - snipnsipunfiltered on Instagram | @snipnsipunfiltered on TikTok

Find our guests:

Blair from Pura Holistic Studio
Jade from Prive Hair and Makeup
Emma from Abbey Hill Collective

Mental Health Disclaimer:

Please note that in this episode we discuss topics related to mental and emotional well-being. While hairdressers are great listeners they are not trained mental health practitioners. The advice shared on this podcast is based on personal experience and is intended for informational purposes only.

If you or someone you know is struggling and needs professional support, we strongly encourage you to seek help from a qualified mental health professional. We have included a list of mental health resources below for your convenience. Your well-being is important, and help is available.

Episode Highlights:

Ever wondered about the countless roles a hairdresser takes on? Join us on Snip and Sip, where Danielle and Gabby, alongside guests Abby, Gemma, and Blair, unravel the hidden layers of hairdressing. From arranging bridal bouquets to fixing plumbing issues, our candid conversations reveal the unexpected facets of salon life that go beyond scissors and style. We also touch on the importance of a supportive community within the industry, and how various entities help manage these diverse responsibilities.

Explore the resources available for salon owners in our discussion about external support systems. Learn why having a salon coach and joining groups like the Salon Owners Collective can be game-changers. We delve into the practical benefits of tools like Trello boards and templates, and the fresh perspectives brought in by business coaches outside the hairdressing world. Overcoming resistance to non-industry insights can open the door to innovative solutions and streamlined operations, allowing creativity to flourish.

Wellness is more than just a buzzword. Discover the unique initiatives we've implemented, from acupuncture sessions to paid mental health days, all aimed at promoting holistic health. Hear about the positive impact of our four-day work week on team morale and productivity. We also stress the significance of strong supplier relationships and the right training to handle sensitive topics. This episode is a heartfelt discussion on creating a thriving salon environment where everyone feels valued and supported. Tune in to be inspired and equipped with strategies to enhance your own salon experience.

Guest Speakers:

You can find Blair at Pura Holistic Studio
IG - @puraholisticstudio @holistichaircoach @itsblairlewis

You can find Abbie at So You Hair
IG - @soyouhair

You can find Gemma at Ardor Organics
IG - @ardor_organics @holistic_hair_academy

Resources:

1800 RESPECT - Whatever your situation, it is important to know that help and support are available.

Beyond Blue - is here to help all people in Australia achieve their best possible mental health. Whether you're seeking mental health information or 24/7 qualified support for you or someone else, we're here for you.

Salon Owners Collective - The Salon Owners Collective is an online community with the mission of helping Salon Owners move from stress, long hours & overwhelm.